Pricing

Premium because the handoff is managed

Generic answering products compete on minutes. Alizane Labs is priced around implementation ownership, dispatch verification, monitoring, and fallback operations.

Dispatch evidence applies only to calls routed into the Restoration Emergency Engine.

Launch pricing

Currently accepting 5 design partners. General availability pricing applies after the first cohort.

Design Partner Cohort

$199/month per location

$499 Setup Fee (Discounted for first 5 partners)

Full managed emergency intake, sequential escalation, and deterministic acceptance in exchange for a published case study.

24/7 After-hours routed emergency intake
Restoration-native incident triage (Water/Fire/TPA)
Active call escalation (Sequential roster calls)
Deterministic press-1 or verbal human acceptance
Duplicate-acceptance protection & state locking
Alizane Labs-managed daily health checks
Monthly response & acceptance timeline reports
Standard CRM webhook integration

Book the dispatch audit

Verified Dispatch

$599/month per location

$1,500 implementation setup per location

Standard general availability pricing for full managed emergency intake and dispatch verification.

All Design Partner cohort features
Up to 3 on-call roster shifts per location
Standard onboarding & SLA timeline

Book the dispatch audit

Assured Dispatch

Customtailored enterprise SLA

Custom implementation scoping

Includes contracted live-human fallback operator dispatch for ultimate operational coverage.

All Verified Dispatch features
Contracted live-human backstop fallback operator
Multi-location consolidated dashboard
Custom CRM / job-management webhooks
Dedicated account engineer & instant roster updates
Custom compliance & recording retention options
Priority 24/7 system health monitoring

Book the dispatch audit

Why it costs more

What you are actually buying

Implementation is owned, not handed over

Alizane Labs runs the readiness audit, designs the escalation runbook, builds the workflow, and tests it before a real emergency touches it.

The handoff is verified

Producing and storing named human acceptance — with duplicate protection and decline handling — is the expensive part, and it is the part generic answering products leave to you.

Someone watches it

Monitoring, daily checks, roster upkeep, and reconciliation are ongoing work, not a one-time setup fee.

Fallback is contracted

What happens when nobody accepts is defined in advance and operated, rather than discovered during an incident.

Scoped separately

Priced after the readiness audit

These are quoted per deployment because their cost depends on your operation, not on a list price.

Contracted live-human fallback
Additional locations
Additional languages
New integrations
SMS workflows (after A2P registration and documented opt-in)
Custom compliance requirements

Questions

Pricing questions

Why is this priced above a per-minute answering product?

Per-minute products price the conversation. Alizane Labs prices the handoff: runbook design, escalation logic, acceptance evidence, monitoring, reconciliation, and fallback operation are delivered and maintained by us.

Is there a contract minimum?

Terms are confirmed in writing during the readiness audit before implementation begins.

What is not included in the launch price?

Contracted live-human fallback, additional locations, additional languages, new integrations, SMS workflows, and custom compliance requirements are scoped separately.

Start with the audit, not a quote

The readiness audit establishes your call path, roster, and fallback before anyone signs anything.

Book the dispatch audit