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Alizane Labs

Pricing

Premium because the handoff is managed

Generic answering products compete on minutes. Alizane Labs is priced around implementation ownership, dispatch verification, monitoring, and fallback operations.

Dispatch evidence applies only to calls routed into the Restoration Emergency Engine.

Launch pricing

Launch pricing. Final scope is confirmed during the readiness audit.

Readiness Audit

Included with Onboardingone-time evaluation

Full after-hours routing review and operational risk assessment before go-live.

  • Current after-hours call path mapping
  • Forwarding and fallback configuration review
  • On-call roster & escalation runbook design
  • Disclosure, recording consent, & data-flow review
  • Line compatibility check
Book the dispatch audit

Verified Dispatch

$599/month per location

From $1,500 implementation setup per location

Full managed emergency intake, automated intake assistant, sequential escalation, and deterministic acceptance.

  • 24/7 After-hours routed emergency intake
  • Restoration-specific incident triage
  • Active call escalation (Sequential roster calls)
  • Deterministic press-1 or verbal human acceptance
  • Duplicate-acceptance protection & state locking
  • Alizane Labs-managed daily health checks & maintenance
  • Monthly response & acceptance timeline reports
  • Up to 3 on-call roster shifts per location
Book the dispatch audit

Assured Dispatch

Customtailored enterprise SLA

Custom implementation scoping

Includes contracted live-human fallback operator dispatch for ultimate operational coverage.

  • All Verified Dispatch features
  • Contracted live-human backstop fallback operator
  • Multi-location consolidated dashboard
  • Custom CRM / job-management webhooks
  • Dedicated account engineer & instant roster updates
  • Custom compliance & recording retention options
  • Priority 24/7 system health monitoring
Book the dispatch audit

Why it costs more

What you are actually buying

Implementation is owned, not handed over

Alizane Labs runs the readiness audit, designs the escalation runbook, builds the workflow, and tests it before a real emergency touches it.

The handoff is verified

Producing and storing named human acceptance — with duplicate protection and decline handling — is the expensive part, and it is the part generic answering products leave to you.

Someone watches it

Monitoring, daily checks, roster upkeep, and reconciliation are ongoing work, not a one-time setup fee.

Fallback is contracted

What happens when nobody accepts is defined in advance and operated, rather than discovered during an incident.

Scoped separately

Priced after the readiness audit

These are quoted per deployment because their cost depends on your operation, not on a list price.
  • Contracted live-human fallback
  • Additional locations
  • Additional languages
  • New integrations
  • SMS workflows (after A2P registration and documented opt-in)
  • Custom compliance requirements

Questions

Pricing questions

Why is this priced above a per-minute answering product?

Per-minute products price the conversation. Alizane Labs prices the handoff: runbook design, escalation logic, acceptance evidence, monitoring, reconciliation, and fallback operation are delivered and maintained by us.

Is there a contract minimum?

Terms are confirmed in writing during the readiness audit before implementation begins.

What is not included in the launch price?

Contracted live-human fallback, additional locations, additional languages, new integrations, SMS workflows, and custom compliance requirements are scoped separately.

Can pricing change after the audit?

The audit establishes the final scope. Listed figures are starting points, not a quote for every deployment.

Start with the audit, not a quote

The readiness audit establishes your call path, roster, and fallback before anyone signs anything.